Privacy

What does MatrixBlades.com do with my personal information?

MatrixBlades.com uses personal information to enhance the overall shopping experience by providing you with better customer service. Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, that allows MatrixBlades.com to provide knowledgeable support by our customer service team. Benefits you may receive by allowing us to keep your personal information on hand include:

1) A Personal Internet Account – You will be identified by MatrixBlades.com every time you log in with your personal customer number so in the future you will save time by not having to submit your information again.

2) Traceable Product Delivery – You will be able to track the location of your shipment through our online tracking system.

3) Order Status Updates – You will receive order status updates through email notification, including order-confirmation and order-shipped.

4) Updates on Internet Specials – You will receive updates on Internet specials you have requested, and invitations to join our Sweepstakes and giveaways.

5) Personalized, Knowledgeable Customer Service – Our customer service team will be able to assist you promptly and accurately by identifying you and your preferences.

Opting Out

You may withdraw your personal information from MatrixBlades.com at any time. To withdraw your information email, or write us at:
MatrixBlades.com
Customer Service
900 Gardenia Dr.
Delray Beach, FL 33483

Will MatrixBlades.com sell my email address?

NO!
MatrixBlades.com will not sell, trade, share or rent your email address to anyone. We believe that your email address is personal and should be kept that way. We use your email address to provide you with better customer service support, and to update you on MatrixBlades.com Internet specials that you have requested.

If you purchase with us, your name may be exchanged with another company whose products and services may interest you. If you do not want your name exchanged, please let us know by email or call 1-800-742-9613.

You can also write us at:
MatrixBlades.com
Customer Service
900 Gardenia Dr.
Delray Beach, FL 33483